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Eneco is a Mi-Pay customer
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Infoscore is a Mi-Pay customer

Payment Reminders

— The ultimate payment journey —

Mi-Pay has simplified the dunning process for the digital age. We can help you create an effective reminder strategy and provide you with the latest credit management tools, so you can get paid faster, at lower costs, without harming customer satisfaction.

We can send digital payment reminders via email, SMS text message, pre-recorded voice message. Our Payment Reminders are multi-lingual and each offers a click & pay functionality. So, you can inform and resolve in one step. Customers can settle their debt easier and you can enhance your collection results.

Find out about how automated reminder systems can boost performance and improve credit management processes.

Benefits of Mi-Pay's Payment Reminders

  • Lower costs
  • Faster payments
  • down-2
    Reduced churn
  • Automated & personalized

Payment Reminders are available for

HD voice


Premium SMS

Interactive video

Single paylink & QR code

HD Voice

Allow your call agents to focus on those debtors who really need extra attention! We place an automatic voice call to your debtors and remind them about their debt. You’ll never have to waste time on busy numbers or hang-ups again.


Automatic e-mail reminders can be used as digital invoices and payment reminders. Just like our other Payment Reminders, e-mail reminders include a link to pay directly. Your debtors get this e-mail from your own domain name and completely in your brand’s look and feel. Thanks to the included audio functionality, recipients can listen to the e-mail in different languages.

Premium SMS

Your debtors will receive an SMS on your behalf regarding their open bill together with a direct link to pay.

Interactive Video

Interactive video is the most simplified, personalized, and self-service option to inform and settle an unpaid bill. Sleek animation, simple language and clear subtitles guide the debtors towards the payment of the open bill. The viewers can pause or replay the video anytime and as often as they need. This ensures they will always be able to understand the message.

Read more in our whitepaper about self-service in credit management.

Single payment link & QR code

Easy payments by scanning a QR code or just a click! Create personalized payment links and QR codes for your debtors and send them via your preferred channels.

Gain more insight into the benefits of payment reminders

whitepaper self service in credit management thumbnail

Self-service in credit management


  • How self-service reduces costs and shortens payment delays
  • Why consumer debt is a problem that requires your immediate attention
  • Why self-service in credit management is good for business
  • Why interactive video is an effective tool in reaching problematic customers

How automated reminder systems boost your credit management performance


  • What the least aggressive debt collection method is.
  • How you can reduce the risk of non-payment.
  • How personalized email, text and voice reminders limit lost revenue.