Blogs

How to reduce friction at checkout?

How to reduce friction at checkout?

Many companies spend a lot of time optimizing the content pages of their website...
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How about automating your call centre

How about automating your call centre?

Debt collection agencies and finance teams often struggle with the costs of hand...
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German-Inkassorechtsreform-is-an-opportunity

German Inkassorechtsreform is an opportunity

There is a new draft law in Germany that aims to lower collection costs and incr...
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customer-story

Why insurance companies trust Mi-Pay Reminders

Disclaimer: for confidentiality purposes, we cannot reveal sensitive data nor th...
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mi-pay-colleagues-reflect-on-the-rebranding-process-3

From Alphacomm Solutions to Mi-Pay: a look back

What’s it like to collaborate with colleagues across the Channel? To mark the on...
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How-to-protect-PayPal-transactions-from-fraudsters

How to protect PayPal transactions from fraudsters

PayPal is among the most popular payment methods in the world. Yet, when intervi...
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Post-COVID,-low-earners-present-challenge-for-utility-sector

Post-COVID, low earners present challenge for utility sector

When customers are hurting financially, utility bills are often among the first ...
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What’s-love-got-to-do-with-it

What’s love got to do with it?

According to research in the UK, 40% of respondents consider financial responsib...
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Contactless payments as a bridge to e-commerce

Contactless payments as a bridge to e-commerce

The mass adoption of contactless payments in 2020 should be seen within a greate...
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customer-story

Why a Dutch water supplier trusts Mi-Pay Reminders

Disclaimer: for confidentiality purposes, we cannot reveal sensitive data nor th...
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fraudsters are swinging for the fences

In Q4 2020, fraudsters are swinging for the fences

This holiday season, fraudsters are swinging for the fences. This, according to ...
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customer-journey-payment-reminders-002

How to optimize the ‘customer journey’ for late payments

The ‘customer journey’ towards paying late bills is different for every customer...
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simswap

On the perils of SIM swap fraud (and how to stop it)

Fraud need not be simple to be lucrative. Telcos and banks currently have their ...
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Corona MIP1

Why 2021 can still be a good year for credit management

COVID-19 has had a profound impact on consumers' personal finances in 2020. Imme...
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increasing potential for online fraud

It’s beginning to look a lot like fraud season

Though consumers are generally spending less, they are also purchasing more, alb...
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customer-story

Why a German consumer electronics leader trusts Mi-Pay

Disclaimer: for confidentiality purposes, we cannot reveal sensitive data nor th...
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dunning-positive-experience-001

How to turn dunning into a positive customer experience

Pesky emails and messages regarding outstanding payments. Unexpected phone calls...
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the-eSIM-is-coming-mi-pay-01

How the eSIM is reshaping the mobile industry

What does the introduction of the eSIM mean for mobile operators? And how can te...
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Anti fraud tools

How to combat payment fraud without losing revenue

The more you sell online, the more opportunities there are for fraudsters. Lucki...
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alexa

“Alexa, top up my phone, please!”

Voice-activated devices are fast becoming a common channel for customers to inte...
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Alphacomm Solutions is open for business

We are still open for business | A message from our CEO

Dear all, I hope this message finds you well. In these uncertain times, we...
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191024-debt-europe

Preventing and resolving European consumer debt

Debt is prevalent in all European countries. Though the causes may differ, the t...
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191011-automatic-top-up-002

Automatic top-up: future-proof or passing fad?

An interview with Alper Altan. We recently sat down and talked shop with Alper ...
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are-consumers-ready-for-psd2-and-sca

Are consumers ready for PSD2 (and SCA)?

In my previous articles, I mainly discussed what PSD2 and SCA will mean for busi...
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Strong-Customer-Authentication-Alphacomm-Solutions-001

The truth about Strong Customer Authentication (SCA)

Strong Customer Authentication is coming and it arrives - bearing headaches - on...
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190802-Pay-attention-to-cybersecurity-and-customer-education

EBA Report: Pay attention to cybersecurity and customer education

The European Banking Authority recently released a report in July. In the ‘EBA r...
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190726-Cold-Hard-Cash-002

Cold hard cash: a look at the cashless trend in the United States

The cashless trend is global. But as we wrote in a previous article: the impendi...
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190705-automatic-top-up-001

Auto top-up for prepaid; the benefits of postpaid without the hassle

Each and every mobile credit provider struggles with customer churn. So how do w...
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190628-libra

Why the Libra just might succeed

Facebook recently announced the launch of a brand new cryptocurrency. The new cu...
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190614-is-your-website-holding-you-back

Is your e-commerce or B2B website holding you back?

If you run an e-commerce or B2B site, you’re probably aware that there’s a posit...
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